949t Privacy Policy

This Privacy Policy explains how 949t (operated at 949t.io) collects, processes, and protects personal information when you visit our website, create an account, place bets, or contact our support team. By using 949t, you agree to the practices described here. If you do not agree, please stop using the site and contact us to close your account.

1. Who We Are

949t is an online betting and casino platform serving players in Bangladesh and other permitted regions. We provide sports betting (including cricket and football), live casino games, slots, and fishing games. For privacy questions, the data controller is the 949t operating entity, reachable at [email protected].

2. What Information We Collect

We collect information in three ways: information you give us directly, information generated by your use of the platform, and information received from payment processors.

Information you provide

• Full name, date of birth, and nationality
• Mobile number and email address
• Username and password (stored as a hashed value — we never see your plain-text password)
• Identity documents submitted for KYC: National ID Card (NID), Passport, or Driving Licence
• Bank account or mobile wallet details you register for withdrawals
• Messages you send to our 24/7 live chat or email support

Information generated automatically

• IP address and approximate location (country / city level)
• Device type, operating system, and browser version
• Pages visited, games opened, session duration, and bet history
• Referral source and affiliate tracking codes (if you arrived via a partner link)

Information from third parties

• Transaction confirmations from bKash, Nagad, Rocket, Upay, or Bank Transfer
• Age and identity verification results from KYC service providers
• Fraud signals from payment gateway risk tools

3. How We Use Your Information

949t processes your data only for specific, legitimate purposes. We do not sell personal data to third-party advertisers.

• Account management: creating and maintaining your 949t account, verifying your identity before your first withdrawal, and enforcing our one-account-per-person rule.
• Processing bets and transactions: recording wagers, calculating payouts, crediting bonuses such as the 170% welcome bonus up to ৳26,000, and processing withdrawals within 30 minutes.
• Security and fraud prevention: detecting suspicious login attempts, flagging duplicate accounts, and preventing money laundering.
• Customer support: responding to live chat and email enquiries, resolving disputes, and sending transaction confirmations.
• Responsible gaming: monitoring betting patterns that may indicate problem gambling, applying self-exclusion requests, and enforcing deposit limits you set.
• Legal compliance: retaining records as required by applicable law and responding to lawful requests from authorities.
• Service improvement: analysing aggregated, anonymised usage data to improve game loading times, payment flows, and the mobile app experience.

4. Payment Data and bKash / Nagad Transactions

When you deposit via bKash, Nagad, Rocket, Upay, or Bank Transfer, 949t receives a transaction reference and confirmation amount from the payment provider. We do not store your full mobile wallet PIN or bank account password at any point. The minimum deposit is ৳300 and the minimum withdrawal is ৳900. Transaction records are kept for seven years to satisfy financial record-keeping requirements.

Payment providers process your data under their own privacy policies. We encourage you to review the bKash and Nagad privacy notices directly. 949t acts as the merchant receiving the payment; we are not a payment processor ourselves.

5. Cookies and Tracking Technologies

949t uses cookies and similar technologies to keep you logged in, remember your language preferences, and measure how players use the site. Here is a summary of the types we use:

• Essential cookies: required for login sessions, security tokens, and load balancing. You cannot opt out of these while using the site.
• Analytics cookies: collect anonymised data on page views and game popularity. We use this data only internally to improve 949t.
• Preference cookies: store settings like your preferred deposit method or game category.
• Affiliate tracking cookies: record which partner link brought you to 949t so the partner receives the correct commission. These expire after 30 days.

You can delete or block cookies in your browser settings. Essential cookies cannot be removed without logging out. Blocking analytics or preference cookies will not stop you from betting but may affect site functionality.

6. When We Share Your Data

949t shares personal data only in limited, necessary circumstances:

• KYC and identity verification providers who confirm your NID, Passport, or Driving Licence. These partners are contractually bound to handle your documents securely and not use them for other purposes.
• Payment processors (bKash, Nagad, Rocket, Upay, and partner banks) to execute deposits and withdrawals.
• Game providers such as Evolution, Ezugi, FA Chai, Red Tiger, and Habanero, which run the actual game servers. They receive a session token and your in-game bet history. They do not receive your full name or ID documents.
• Legal authorities when required by law or to respond to a valid court order. We will notify you where permitted before disclosing.
• Fraud prevention services that help us detect stolen accounts or chargebacks.

We do not share or sell your data to data brokers, marketing companies, or any third party for advertising purposes.

7. How Long We Keep Your Data

• Active account data: kept for as long as your account is open.
• KYC documents: retained for five years after account closure, as required by anti-money-laundering regulations.
• Transaction records: retained for seven years after each transaction.
• Support chat logs: kept for two years, then deleted.
• Marketing opt-out records: kept indefinitely so we do not accidentally re-contact you.

When the retention period ends, data is securely deleted or anonymised so it can no longer be linked to you.

8. Security Measures

949t uses industry-standard technical and organisational measures to protect your data:

• TLS encryption on all data transmitted between your device and our servers
• Passwords hashed with a one-way algorithm — our staff cannot read your password
• Access controls: only staff with a specific business need can view account data
• Regular security audits and penetration testing on our platform
• Two-factor authentication available for your account login

No system is completely immune to attack. If a data breach occurs that is likely to harm you, we will notify affected users and relevant authorities within 72 hours of becoming aware.

9. Your Rights

You have the following rights over your personal data held by 949t. To exercise any of them, email [email protected] with the subject line "Data Request".

• Access: request a copy of the personal data we hold about you.
• Correction: ask us to correct inaccurate information (for example, a mis-typed phone number).
• Deletion: request that we delete your account and personal data, subject to legal retention requirements. We will confirm deletion or explain any parts we must retain and why.
• Restriction: ask us to pause processing your data while a dispute is being resolved.
• Portability: receive your bet history and account data in a structured, machine-readable format.
• Objection: object to processing based on our legitimate interests, including profiling for responsible gaming purposes.
• Withdraw consent: where processing is based on consent (such as marketing emails), withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.

We will respond to data requests within 30 calendar days. Complex requests may take up to 90 days; we will notify you if more time is needed.

10. Minors and Age Verification

949t is strictly for adults aged 18 and over. We verify age during the KYC process and block accounts found to belong to minors. If you believe a minor has created an account on 949t, contact us at [email protected] immediately. We will close the account, void any winnings, and return deposits after verifying the report. We do not knowingly collect personal data from anyone under 18.

11. Changes to This Policy

949t may update this Privacy Policy when our practices change, when we add new payment methods, or when regulations require updates. When we make significant changes, we will notify registered users by email and display a notice on the site for at least 14 days before the changes take effect. The updated date at the top of this page always shows when the current version was published. Continuing to use 949t after a change takes effect means you accept the revised policy.

12. Contact Us